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      Refunds & Returns

      **We only offer store credit for returns. You must meet the criteria listed below to make a return. If you meet the criteria listed below then you will receive an e-giftcard via email within 1-3 business days of the delivery of your return at our warehouse**

      Return Policy:

      • Regular priced items may be returned within 14 days of order fulfillment for store credit only. 
      • We must receive your return within 14 days from the date of fulfillment to be eligible for a refund in the form of store credit. There are no exceptions to this policy. 
      • We do not cover return shipping, you are responsible to pay for shipping cost. 
      • Shipping cost is non refundable. 
      • If we receive your item past the 14 day mark, we will send it back to you. You will be responsible to pay for shipping.
      • Items must be in new condition and cannot be worn, washed or altered, and must have all tags attached. Shoes must be unworn and scuff free. **If we receive your item and it does not meet these expectations, we will send your item back to you**
      • Shoes must be shipped back in their original shoe box.
      • Sale items are final and cannot be returned or exchanged
      • All jewelry and accessories (hats, etc) are final sale. ** Please do not send us back non refundable items**   
      • All swimwear must have original liners in place.
      • The packing slip and return form must be included with your return items. 
      • We inspect all of our clothing for damages, but if you find defective merchandise it must be reported within 48 hours of receiving. No exceptions.  

      **You must meet the criteria above to be eligible for return** 


      If you are eligible for a return, please send us an email notifying us of your return at shop@makibobi.com

      Please send your return with the original packing slip to:

      Maki + Bobi

      6206 Sugar Pine Dr

      Wilmington, NC 28412